TERMS AND CONDITIONS
Acute Health Care Systems
THIS WEBSITE IS NOT INTENDED FOR MEDICAL EMERGENCIES. If you believe that you or another person is experiencing a medical emergency, call 911 immediately in the United States. This website does not provide medical diagnosis or treatment.
1. Introduction and Acceptance of Terms
Welcome to the website of Acute Health Care Systems (“Acute HCS,” “we,” “us,” or “our”). These Terms and Conditions govern your access to and use of https://acutehcs.com.
By accessing or using this website, you agree to comply with these Terms. If you do not agree, please discontinue using the site.
2. About Acute Health Care Systems and Services
Acute HCS is a community organization in Brooklyn, NY, focused on two main lines:
- Health Insurance Enrollment & Renewal Assistance: Certified Application Counselors (CAC) providing free assistance with applications and renewals for Medicaid, Child Health Plus, and Essential Plan.
- Social Care Network (SCN): Screening & Navigation, Care Management, and Cooking Supplies (subject to requirements, authorization, and actual availability).
3. Non-Clinical Nature of the Site
Acute HCS is not a hospital, insurance company, or provider of medical diagnosis or treatment. The website does not establish a physician-patient relationship.
4. Medical Emergencies
THIS WEBSITE IS NOT INTENDED FOR MEDICAL EMERGENCIES. Call 911 immediately for any emergency.
5. Smartsheet Forms and Inquiries
The website utilizes official integrated Smartsheet forms for inquiry intake. Submitting a form constitutes an inquiry or follow-up request, not formal enrollment, automatic approval, or benefit processing confirmation.
6. Third-Party and Representative Queries
Family members, caregivers, representatives, or organizations inquiring or requesting support on behalf of another person must possess necessary permissions, authorizations, or legal authority where applicable. It is not assumed that every sender has automatic authorization.
7. No Guarantee of Results
Acute HCS does not guarantee benefit approval, public program eligibility, third-party acceptance, or uninterrupted availability of items such as Cooking Supplies.
8. Permitted and Prohibited Use
You agree to use the website lawfully, without introducing malicious software, impersonating identities, or compromising system security.
9. Content Accuracy
We make reasonable efforts to keep information current, but community resources and regulations may change.
10. External Organizations, Links, and Logos
The inclusion of logos, links, or references to third-party organizations, public agencies, or programs (such as Medicaid, Welltel, Unite Us, Somos Community Care, Findhelp) does not constitute automatic state sponsorship, certification, endorsement, or authorization. Such entities operate independently.
11. Privacy
Your use of the site is subject to our Privacy Policy.
12. Electronic Communications
Communications occur via phone or email. Avoid sending confidential data through open channels.
13. Intellectual Property
Original content, logos, and designs of Acute HCS are protected. Third-party trademarks belong to their respective owners.
14. Illustrative Images
Website images are for illustrative purposes and do not guarantee specific results or necessarily represent actual beneficiaries.
15. Website Availability
The website is provided “as is,” without guarantee of uninterrupted access.
16. Limitation of Liability
Acute HCS will not be liable for indirect losses arising from technical interruptions of the web portal.
17. Children’s Use
The website is intended for adults and families.
18. Governing Law and Jurisdiction
These Terms are governed by the laws of the State of New York.
19. Modifications to Terms
We may update these Terms at any time by posting the revised version.
20. Severability
If any provision is found invalid, the remaining provisions remain in full force.