Social Care Network (SCN)
Connecting New York individuals and families with vital community resources for everyday health and well-being.
Through the Social Care Network framework, we provide structured non-clinical screening of health-related social needs (HRSNs) and coordinated guidance to help eligible New Yorkers access essential community supports.
Understanding Social Care Networks (SCNs) in New York State
In New York State, Social Care Networks (SCNs) support the delivery of services addressing health-related social needs (HRSNs) for Medicaid members. Regional SCNs were established to help respond to social determinants that directly influence personal health and daily well-being.
Through this model, eligible individuals can be screened and connected to four foundational areas of community support:
Housing
Guidance and support with housing stability, eviction prevention resources, and home safety.
Healthy Food
Access to nutritious food programs, grocery supports, and essential meal preparation resources.
Non-medical Transportation
Coordination of transportation for essential daily appointments and community services.
Employment or Job Training Resources
Guidance connecting individuals to workforce training, skills development, and job assistance.
How Acute HCS Supports You
Three complementary, structured service areas focused on listening to your needs, coordinating care, and facilitating practical daily resources.
Screening & Navigation
Discover what community supports can help your situation.
We start by listening to you. Through a structured, non-clinical review of your everyday needs, we help you identify available community programs and determine clear next steps.
What this service includes:
- Identification of everyday well-being and daily living needs
- Available options explained clearly without confusing jargon
- Step-by-step guidance from start to finish
- Personalized bilingual consultation in English and Spanish
Care Management
Dedicated accompaniment as you connect with vital resources.
Navigating services on your own can be overwhelming. We help connect you with authorized community resources and provide continuous check-ins so you are never left without support.
What this service includes:
- Care coordination with authorized community resource networks
- Ongoing check-ins to monitor your navigation progress
- Connecting eligible individuals with federal and state assistance programs
- Empathetic, clear, and culturally responsive communication
Cooking Supplies — Kitchen Tools
The right cookware makes preparing nutritious home meals easier.
Having proper utensils and cookware makes it easier to prepare balanced meals at home. We help individuals and families explore community programs that may assist with essential items such as pots, pans, utensils, and qualifying small appliances, subject to program rules.
What this service includes:
- Learn about available cookware assistance programs in New York
- Understand eligibility criteria and required steps
- Identify what kitchen tools or equipment may be covered
- Get connected with appropriate community nutrition resources
Important information: Cooking supplies are subject to program eligibility, funding availability, and governing state/network guidelines.
Institutional Scope & Transparency Notice
Acute Health Care Systems provides non-clinical navigation, guidance, and care management. We are not an official state-designated regional SCN lead entity unless expressly documented. Program eligibility, resource allocations, and formal approvals are determined solely by authorized New York State agencies and participating networks. Guidance provided does not guarantee approval of benefits.
Questions About Community Resources?
Our bilingual team in Brooklyn is ready to guide you with care and transparency.