Community Guidance & Support · Brooklyn Office

Find the support you need. We'll help you take the next step.

We help individuals and families identify their needs, understand available options, coordinate next steps, and access practical community support.

Bilingual community care advisors with family in New York (Illustrative photo)
Bilingual community guidanceBrooklyn, NY
Multilingual support in English and Spanish
Personalized human guidance
Brooklyn Office · Community-centered
Social Care Network
Core Support Lines
Screening & Navigation, Care Management, Cooking Supplies & Medicaid Applications.
1-on-1
Human Guidance
Attentive listening for each individual and family
Brooklyn
Headquarters
Community-centered support team
Our 4 Core Services

Clear Guidance, Coordination & Application Support

We focus on four core areas to support individuals and families in their journey.

01
FREE CERTIFIED ASSISTANCE

Medicaid Enrollment & Renewal Assistance

Get free help from Certified Application Counselors with Medicaid and health insurance applications, renewals, and coverage options.

Personalized guidance with Certified Application Counselors
Help with renewal notices so you stay continuously covered
Review and organization of required documents at no cost
Free AssistanceExplore
02
Understand what support may be right for you

Screening & Navigation

We start by listening. Through a non-clinical review of your needs, we help you understand available resources and guide you toward clear next steps.

Needs identification
Available options
Step-by-step guidance
Clear non-clinical guidanceExplore
03
Stay supported as you connect with resources

Care Management

Navigating services can be complicated. We help connect you with authorized community resources and follow up so you have ongoing support.

Service coordination
Ongoing follow-up
Family support
Dedicated continuous supportExplore
04
ESSENTIAL KITCHEN SUPPORT

Cooking Supplies

Guidance on accessing essential kitchen tools for meal preparation at home, depending on program eligibility and availability.

Understand available cooking supply programs
Learn eligibility requirements and next steps
Explore essential kitchen tools that may be covered
Subject to eligibility and availabilityExplore
Community care advisor reviewing available options with family members (Illustrative photo)
Continuous Guidance
Step-by-step guidance through each New York program
Step by Step

How We Walk With You

A transparent, human, and structured process so you always know what to expect at every stage.

01

Initial Conversation

Reach out via phone, contact form, or at our office. A bilingual advisor listens attentively to understand your questions and priorities.

02

Needs Review

We conduct a non-clinical review of your situation and map out available community resources and support options.

03

Coordination & Follow-Up

We connect you with authorized resources and maintain consistent follow-up to help you take the next step with confidence.

Who We Help

Person-centered support for individuals and families

Every situation is unique. At Acute Health Care Systems, we listen with empathy and adapt our guidance to meet the genuine needs of every life stage in our community.

Individuals
Personalized guidance to understand community health pathways and daily wellness resources.
Families
Comprehensive coordination to organize household nutrition resources and family support.
Diverse multigenerational family supported by community resources (Illustrative photo)
Whole-Family Wellbeing
Human guidance adapted to each household need
TRUSTED NETWORK

Partners We Work With

Acute Health Care Systems works alongside recognized organizations, referral networks, and support platforms that strengthen guidance, access, and community coordination.

Social Care Networks (SCN)
Welltel
Unite Us
Somos Community Care
Findhelp
Social Care Networks (SCN)
Welltel
Unite Us
Somos Community Care
Findhelp
Official Educational Video

What happens during a social care screening?

If you have Medicaid in New York, a screening gives you a chance to talk about everyday needs like food, housing, or transportation. This short video from the New York State Department of Health explains how a Social Care Navigator can help you find services in your community.

New York State Department of Health · Official Educational VideoNY State DOH

How can we help?

Complete the form below. Our team will review your inquiry and contact you about the next steps.

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Acute Health Care Systems | Community Health Guidance & Support in NY